A dedicated server is an individual machine that is used solely by a single customer. This should not be confused with a virtual dedicated server which uses software to allow multiple customers to control a portion of a machine. (Top)

Yes, all packages come with a comprehensive service level agreement. (Top)

We keep a quantity of servers in stock, which means we should have your server online often with 48 hours, but during busy times it may take a little longer.  (Top)

Yes. You can add additional memory, if it is an available option.  MS-SQL server and Plesk can also be installed after initial installation. The CPU and Hard Disk cannot be upgraded. You may be able to upgrade to a higher spec server before the end of your contract. Call our sales line for details. (Top)

Yes. You get full administrative access to your Dedicated Server. You have full control, but please be aware that you are responsible for any changes that you make. If you are unsure, the optional Full Server Management is highly recommended. (Top)

With shared unmetered / unlimited bandwidth there is no limit set on your account for the amount of traffic visiting your sites. You have a 10Mbs connection but the bandwidth is shared with other users. Dedicated or CDR bandwidth is available as an option. It is purchased by the 1Mbps and guarantees the connection speed, no matter what other users are doing, with no charge for the amount of traffic. (Top)

Parallels Plesk is a control panel that runs on Linux and Windows that allows you to manage your dedicated server. It provides a point and click based graphical user interface to make server administration as simple as possible, including web site and email management. (Top)

Provided it's in line with our Terms and conditions you can use your server for whatever you like – be it developing websites for other people, hosting your business website or even setting up an online store. Please bear in mind that we are only able to offer support for the server and the applications it is supplied with. (Top)

No, you do not. However, we are able to provide you with a domain registration service as you commence the purchasing process. (Top)

Domain name transfers are supported for all gTLDs but are not supported for ccTLDs and .name. (Top)

Registrar transfers involve the transfer of an existing domain name from one registrar ("current" or "losing" registrar) to another ("sponsoring" or "gaining" registrar). (Top)

Dedicated Server Warehouse supports the transfer of .com, .net, .org, .biz, .info, .tv and .cc domain names provided certain restrictions are met. Dedicated Server Warehouse does not currently support transfers of all ccTLDs and .name. (Top)

The standard transfer fee will be the Base Registration Fee charged per domain name within the respective TLDs. See our Price List for more information. (Top)

Dedicated Server Warehouse will process your transfer request with the appropriate registry, if needed, and extend the registration term of the transferred domain name by 1 year from the expiration date of the original registration unless the 1 year extension would bring the total registration term to over 10 years. In such cases, the total registration term with the extension would be limited to 10 years. (Top)

• The domain name must have been registered for more than 60 days.
• Authorisation Codes are required for the transfer of .com, .net, .biz, .info and .org domain names to Dedicated Server Warehouse.
• The current Administrative Contact must confirm the transfer request from the e-mail account listed in the Administrative Contact's WHOIS information.
• The current registrar must not deny the transfer request if it does not receive a response.
• The domain name must not be on a lock or hold status at the registry. (Top)

The Authorisation Code must be obtained from the current registrar of the domain name you wish to transfer. The registrar may have restrictions as to who may receive the Authorisation Code. (Top)

The amount of time required to authorise a domain name transfer can vary significantly due to variations in the amount of time taken by the current registrant and current registrar to approve transfer requests. However, normally you should receive notification of a successful or unsuccessful transfer within 18 calendar days. (Top)

No. Only upon a successful transfer can the gaining registrant change the nameserver information on the domain name in question. (Top)

Yes. You may change the registrant by inputting the new registrant information at the time the registrar transfer request is initiated. (Top)

No. A transfer request cannot be cancelled once the request is submitted to Dedicated Server Warehouse. The Administrative Contact may cancel the transfer when they receive the Authorisation request. (Top)

After you submit a transfer request, your account will be debited by the amount of the base registration price for the TLD you are attempting to transfer. This amount will be placed into a "Pending" balance. If the transfer is approved, the Pending balance will be debited by the amount of the transfer. If the transfer is denied, the available Registration fund will be credited and the Pending balance will be credited. (Top)

Dedicated Server Warehouse Partner Support can help facilitate a bulk transfer. Please send an e-mail to support@intrahost.co.uk for assistance. (Top)